Privacy Statement
This Privacy Statement explains how we collect, use, and protect your information when you use Sanskar Academy's learning platform.
Note: This is a general template. Please review it with your legal adviser to ensure it meets your specific business and regulatory requirements in Nepal.
1. Information we collect
We collect information that you provide directly to us when you:
- Create an account or update your profile
- Enroll in courses, book events, or submit consultation forms
- Make payments for courses, consultations, or other services
- Contact us via email, phone, social media, or support channels
This may include your name, email, phone number, address, date of birth, payment details (processed through third‑party gateways like eSewa), and any other information you choose to share with us.
2. How we use your information
We use your information to:
- Provide and manage your access to courses, events, and consultations
- Process payments and maintain transaction records
- Send you important updates about your enrollments and account
- Improve our courses, platform, and customer support
- Send you relevant promotions or offers (where permitted by law)
3. Cookies and analytics
We may use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences (such as language or theme)
- Understand how learners use our platform so we can improve the experience
4. Third‑party services
We may share limited information with trusted third‑party services that help us run the platform, such as:
- Payment gateways (e.g. eSewa, banks, card processors)
- Email and SMS providers
- Cloud hosting and storage providers
These partners are required to protect your data and use it only for the specific services they provide to us.
5. Data security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your rights
Depending on applicable law, you may have the right to:
- Access and update your personal information in your profile
- Request correction of inaccurate or incomplete data
- Request deletion of your account (subject to legal or accounting requirements)
- Opt out of marketing communications at any time
7. Contact us
If you have any questions about this Privacy Statement or how your data is handled, you can contact us at:
Email: sanskaracademy555@gmail.com
Phone: +977 9705231255 / +977 9763694355